01
hello@romy.is is the address for everything: questions about the product, beta access, billing, press, and anything you think is broken.
Romy is pre-launch and small, so replies come from a person rather than a helpdesk. Expect an answer within two working days.
02
Reporting a problem
If something in the product is wrong, say what you were doing and what happened instead. A screenshot helps. You do not need to diagnose it.
For anything involving your data, including access, correction, or deletion, use the same address and see the Privacy Policy for what Romy holds and for how long.
03
By post
Post reaches Tincture, the operating company behind Romy, at 2261 Market Street, STE 94902, San Francisco, CA 94114, United States. Email's faster for anything that needs a reply.
04
Elsewhere
Romy posts as @romy__is on X and as Romy on LinkedIn. Longer writing goes out through The Concentrate.
05
Who builds it
Tincture is the operating company behind Romy. Alice Bull is the founder and, at present, the person who writes the code, the posts, and this page.
End of contact romy.